We endeavour to dispatch all orders received before 4.30pm on the same day (Excluding weekends).

United Kingdom: We use a 48 hour delivery  service to UK mainland. We ask customers to wait 3-4 days before contacting us if not delivered. If you need a faster service (24 hour) please contact our sales team before placing your order online for further details.

Northern Ireland & Republic of Ireland: We use a 24 hour courier service. We ask customers to wait 2 days before contacting us if not delivered.

Outside UK & Ireland: In most cases for international deliveries we use FedEx or Parcelforce Worldwide. Please allow up to 10 days for delivery.

Please note our shop hours are Monday to Friday 9.30am to  2.00pm, as well as 9.00 am to 12.00 pm on Sundays. All order placed at the weekend will be processed and dispatched on a Monday.

Once your order has left our warehouse, the responsibility for them passes onto the carrier. However, we monitor our carrier’s performance, so that you are assured of the best service at the most competitive rate. Damages and shortages must be notified within 7 days.

We also recommend that when signing for parcels, customers sign for the parcel as unchecked or damaged (if damaged) so that in the unlikely event there is a problem we can resolve this quickly and effectively.

Special note:
Please inform us, when ordering, if there will be no one available at your address to sign for goods when they arrive, as our courier will not deliver without a signature. If you miss the courier, a delivery card should be left for you to arrange a time and date for delivery. Your cooperation in this would be much appreciated.

The Greyhound and Whippet Shop Customer Service:

Little Warley Hall Lane, Little Warley, Brentwood, Essex CM13 3EN  United kingdom

 Mob: 07831 766113

mostsirius@aol.com

Method of Payment
Payment for goods ordered should be made by one of the approved methods.